Czech Social Security Administration – Headquarters

general information, official filing related to pensions 

Křížová 1292/25 Prague – Smíchov
ID number: 00006963
switchboard number: 257 063 111
call centre: 800 050 248
electronic filing: posta@cssz_cz
data box: 49kaiq3

The client centre provides the CSSA clients with general information on:

  • the conditions entitling to pension insurance benefits,
  • the procedure for handling the pension insurance benefits application,
  • the conditions and methods of pension insurance benefit payment in the Czech Republic and to abroad,
  • the methods of implementing pension deductions based on executing a decision.

It also:

  • settles urgent cases and inquiries which have the nature of a complaint,
  • draws up reports on the citizens’ complaints related to handling their pension insurance benefits, and passes them on for settling
  • issues confirmations on pension payment, type and amount,
  • ensures an informative progress of insurance (employment) is drawn up,
  • offers the option of making an appointment for personal consultation or for informative calculation of old-age pension by phone at +420 257 062 869 every working day from 8 to 12 AM, or online via internet.

Client centre office hours:
Monday      8.00 - 17.00
Tuesday      8.00 - 14.00
Wednesday 8.00 - 17.00
Thursday     8.00 - 14.00
Friday         8.00 – 13.00

Headquarters filing office hours:
Monday      8.00 - 17.00
Tuesday      8.00 - 16.00
Wednesday 8.00 - 17.00
Thursday     8.00 - 16.00

Prague and Central Bohemian CSSA office – local office for Prague 6

It is run by the Prague Social Security Administration (PSSA) and the District Social Security Administrations  (DSSA)  for the Central Bohemian Region, and it ensures other matters related to social security (sickness insurance, welfare insurance for self-employment).

Sokolovská 855/225, 190 00 Prague 9
Switchboard number: 284 005 111
Electronic filing: posta-xs@cssz_cz
Data box ID: qebd4jz

Office hours:
Monday      8.00 - 17.00
Tuesday      8.00 - 14.00
Wednesday 8.00 - 17.00
Thursday     8.00 - 14.00
Friday        

Filing office office hours:
Monday      8.00 - 17.00
Tuesday      8.00 - 16.00
Wednesday 8.00 - 16.00
Thursday     8.00 - 14.00
Friday         8.00 – 12.00

Prague Social Security Administration ( PSSA) – local office for Prague 5

administrative work for pension insurance and sickness insurance; pension applications

Trojská 1997/13a, 182 00 Prague 8
phone: 283 104 111
email: posta.xa@cssz_cz
data box: hnhacyt

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